Who we are
nickstarbuck.com is run by Limelight Networks Ltd, which also trades as Smart Match Network and Smart Match Legal. We are the data controller for the personal data described here.
Limelight Networks Ltd, registered in England and Wales, company no. 05915606
Registered office: Office FF10, Brooklands House, 58 Marlborough Road, Lancing, West Sussex, BN15 8AF
ICO registration: ZA800371
Contact: nick@smartmatchnetwork.com · +44 (0) 7779 227273
What we collect
- Free guide sign-ups: your first name, surname and email, plus your company and phone number if you choose to give them, and whether you'd like to hear about our services.
- Enquiries and calls: what you send us by email, phone or LinkedIn, and the details you enter when you book a call through Calendly.
- Clients: the contact, business and billing details we need to deliver and invoice our services, and the content you approve for your website or LinkedIn.
- Website visits: our hosting provider keeps standard server logs (such as IP address and browser type) for security. We don't use analytics or advertising cookies.
We don't ask for special category data (such as health information), and please don't send us any.
Why we use it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Sending you the free guide and occasional relevant updates | Your consent, which you can withdraw at any time |
| Replying to enquiries and arranging calls | Our legitimate interests in responding to people who contact us |
| Following up if you ticked that you'd like to hear about our services | Your consent |
| Delivering services to clients | Performance of a contract |
| Keeping accounts and tax records | Legal obligation |
| Keeping the website secure | Our legitimate interests |
Who we share it with
We never sell your details. We only share them with services that help us run the business, under agreements that protect your data:
- Netlify: hosts this website and receives the guide sign-up form.
- Calendly: manages call bookings.
- Our email provider: for sending and receiving email.
- Google Fonts: loads the fonts on this site, which means Google receives your IP address.
- Our accountant, for client invoices and records.
We will only introduce you to another professional with your agreement. We may also disclose data where the law requires it.
International transfers
Some of these providers are based in, or store data in, the United States. Where data leaves the UK, it is protected by UK adequacy arrangements or approved contract clauses.
How long we keep it
- Guide sign-ups and enquiries: up to two years after our last contact, or until you ask us to delete them or unsubscribe.
- Client and accounting records: six years after the end of the financial year they relate to, as required for tax purposes.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you
- have inaccurate data corrected
- have your data deleted
- restrict or object to how we use it
- withdraw your consent at any time, including by unsubscribing from updates
- receive your data in a portable format, where this applies
To use any of these rights, email nick@smartmatchnetwork.com. We'll reply within one month and there's normally no charge.
Complaints
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.